FAQ

PAYMENT: We are happy to accept all major credit cards, PayPal or PayPal credit. All items / orders must be paid in full before they are sent out.

RETURN POLICY: We want you to be completely happy with your identité purchase but understand that sometimes items need to be returned for various reasons (wrong size, color, etc.). We accept returns within 15 days of your purchase if the item is in original condition and has not been worn (other then being tried on). As soon as your item is received back in our warehouse, we will issue you a code for the original value to be used as a store credit.

WHERE ARE OUR PRODUCTS MADE? Everything you see here is proudly designed in house. We are committed to sourcing ethical, humane and lawful conditions and practices in all manufacturing facilities where our t-shirts are made.

DISCOUNT CODES: Our website will only support 1 discount code at a time. Discounts cannot be combined.

SHIPPING: Your order will usually ship within 5-7 business days after payment clears.
*Please make sure your shipping address is correct. That is the address where your order will be shipped.

Please allow 5-10 business days (from your shipping notification email-check your junk email folders!) for your package to arrive.

If you are local and would like to save on shipping, you are welcome to pick up your order from our pick up location in Sarasota, FL. Enter discount code: LOCAL_PICKUP and we will email you when your order is ready!

FREE DOMESTIC SHIPPING on orders of $50.00 or more!

If this is a gift, we are more than happy to include a note- just let us know!

WHOLESALE: For wholesale inquiries, please contact Marina @ identite.boutique@gmail.com